Role Purpose
We are seeking a proactive and personable Accounts Receivable Officer for a 2–3-month assignment to support key operational changes. The focus of this role is to contact existing healthcare clients to encourage and assist with the setup of payment arrangements, helping to ensure smoother billing processes.

Key Responsibilities

• Make outbound calls to clients to promote and facilitate the setup of direct debit payment options.
• Provide clear information on the benefits of direct debit and address client concerns with professionalism and empathy.
• Work collaboratively with the Accounts Receivable and other teams to ensure accurate records of client payment arrangements.
• Support the team in general AR administrative tasks as required during the assignment.

• Excellent communication skills with the ability to engage sensitively and patiently with clients and their families.
• Experience in accounts receivable, and strong customer service is desirable.
• Confident using systems and maintaining accurate records.
• Collaborative and flexible approach to supporting team priorities.