Are you a billing and accounts receivable professional with a passion for improving systems and processes in the aged care or disability sector?
Join a leading aged care organisation during an exciting transformation as we transition from Procure to AlayaCare, the new care management platform. This is a critical role where you’ll be at the centre of system implementation, data integrity, and funding compliance, making a meaningful impact across both Aged Care and NDIS programs.

Key Responsibilities

• Lead and support the transition from Procure to AlayaCare, including data reconciliation, system testing, and staff onboarding.
• Develop and streamline billing and accounts receivable processes aligned with the Support at Home legislation.
• Ensure timely and accurate processing of claims, invoicing, and receivables for NDIS and Aged Care services.
• Interpret and apply complex funding frameworks including NDIS Price Guide, CHSP, and Home Care Packages.
• Collaborate with stakeholders to resolve billing and funding queries, promoting high-quality, consistent practices.
• Drive continuous process improvement and ensure compliance with evolving sector requirements.

• Demonstrated experience in accounts receivable, billing, or revenue operations, ideally in aged care, NDIS, or community services.
• Hands-on experience with AlayaCare  system. (Essential)
• Strong understanding of funding guidelines(NDIS, CHSP, Support at Home, Home Care Packages).
• Excellent problem-solving and process-mapping skills.
• Strong communication and stakeholder engagement abilities.
• Proactive and adaptable, with a passion for systems and service delivery excellence