Newly created opportunity for a Collections Officer to work for a well known Services Business. You will be responsible for delivering efficient, cost-effective and consistent collection processes. This role will be critical to resolving complex accounts receivable queries in a time effective manner and will be an escalation point for the third-party service provider, the business and customers.
Your day-to-day:
- Contribute to the efficient and effective delivery of the credit and collection processes
- Manage, assess & approve credit applications
- Monitor & execute on aged debt portfolio, in consultation with the Service Provider for collection
- Provide assistance with complex accounts receivable related queries and problems
- Keep up to date with business processes impacting the bank account by liaising with key finance teams
- Execute onshore AR processes in a timely manner
- Assist with month end close activities and reporting
- Complete various ad hoc reports as required
- Demonstrated experience in Collection and Accounts Receivable function from a large organisation
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to build strong relationships with customers
- Seek to drive continuous improvement in the function