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Client Success Manager

Job Title: Client Success Manager
Contract Type: Permanent
Location: Sydney
Salary: $60-90k + super
Job Reference: 3480087
Job Published: 10 days ago

Job Description

Join an award-winning editorial group in a mid-sized media group who are looking for a subject-matter expert to oversee the delivery of campaigns.
  • New offices based in the CBD
  • Working with one of the most widely read publisher in Australia
  • $60-90k + super (dependant on experience)
The Role
Working in collaboration with the business development team to ensure clients' needs are met on time and of the highest quality to ensure repeat business and company success. You will be responsible for maintaining these relationships and ensuring timely output for multiple deadlines across projects. 
  • Take ownership of product strategy
  • Ensuring client expectations are met
  • Managing the timeline and budgets to ensure projects are on-track 
  • Relationship building via account management
  • Review campaign data and be able to pick out specific trends from the performance 
  • Develop proposals for commercial content and campaigns
  • Keeping the projects on-brief
  • Be a problem-solver
  • Learn from past campaign performance
About you: 
Thorough knowledge of publishing and a keen interest in content marketing and the healthcare industry. 
  • Strong account management/sales experience
  • Previous success in running projects and campaigns
  • Ability to overcome obstacles via negotiation 
  • Eager to learn
  • Can work effectively autonomously
  • Healthcare sector experience
  • MS Office Skills
  • Digital content skills
  • KPI driven
  • Can confidently liaise with all level stakeholders
  • Strong interpersonal skills
  • Adaptable to growth and change
My client is keen to interview ASAP so please don't hesitate to apply or email for more information!

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