Job Description
- Based in Parramatta
- Start Date mid July
- $59k + super + incentives
- Permanent Position
- Call Centre Experience Necessary
- Hybrid Work Environment
- Answering and responding professionally to high-volume inbound calls from healthcare services customers
- Create unique and tailored experiences for customers
- Identify the customer's needs regarding their healthcare insurance needs
- Process membership applications & changes
- Maintain accuracy of membership database
- Resolve issues and complaints in line with company standards and guidelines in a friendly manner
- Action rebate applications
- Experience working in a call centre
- Excellent communication and resolution skills
- Interpersonal skills and Sales Orientation
- Customer service and/or clerical experience
- Computer literacy
- Ambition to achieve KPI's
For more information contact Ella Fergusson - 0433 683 354 / ella.fergusson@perigongroup.com.au
