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Application Support Analyst Banking

Job Title: Application Support Analyst Banking
Location: Sydney
Reference: 3059521
Contact Name: Reece
Job Published: March 16, 2020 17:01

Job Description

Prestigious Financial Services organisation are looking for an Application Support Analyst to join their Service Delivery team. You will be providing production support for all in-house applications and interfaces, as well as involvement in the delivery of projects, and provision of new technology solutions.

Key Responsibilities:
  • Monitor application, interface performance and identify improvements to be implemented
  • Application Support of technical components in 3rd party applications
  • Respond to alerts raised by application monitoring, investigate and resolve
  • Follow ITIL best practice for incident management
  • Proactively check processes with a view to identifying issues before they affect deliverables
  • Analysis of data-related issues to determine how best to resolve application integrity issues
  • Application Support for all business applications and interfaces
  • Technical assistance for business teams relating to general application queries affecting their functional areas
  • Involvement in project handovers to ensure a smooth transition to production support
  • Minor enhancements to application components where appropriate
  • Ensure database performance, replication and data backups are operating efficiently
  • Assist in keeping DR environment in working order through participation in regular health checks, maintenance activities and tests
Qualifications required for the role:
  • Experience in financial markets, Financial Services etc. 
  • Experience 2nd /3rd level application support, or similar.
  • Ability to understand and write SQL code.
  • Preference for advanced experience in DB maintenance tasks, replication and DB backups
  • Experience with MS SQL Reporting and SQL Server Integration Services
  • Experience with SQL Server (including programmatic modules).
  • Hands-on experience supporting .NET (C#, VB, ASP) and VBA
  • Proven experience with web service technology
  • Exposure to MQSeries, Websphere, SFTP
  • Degree qualification in Computer Science based subject
  • Desirable experience with Microsoft Intergration and or industry-standard applications
If you are interested in hearing more about this role apply now!

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