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AWS Cloud Engineer

Job Title: AWS Cloud Engineer
Location: Sydney
Reference: 3168862
Contact Name: Reece
Job Published: September 18, 2020 11:33

Job Description

Highly regarded national Australian organisation are looking for multiple AWS Cloud System Engineers to join their team! In this role you will be working across an Enterprise Transformation in an agile and dynamic delivery team, you will be responsible for the administration, development, maintenance and support of the organisation’s technical infrastructure and critical systems including Citrix, Exchange Online, Intune and desktop computing fleet. You will be a subject matter expert across a number of technologies and use your sound working knowledge of business processes and IT systems to support a diverse range of internal customers.

What you will be doing:
  • Provide technical guidance, coaching and mentoring to members of the wider IT team
  • Support customers in their effective use of IT technical services
  • Monitor the performance, availability and capacity of system hardware, software & associated infrastructure applications
  • Install, test and maintain new or modified systems software, hardware, firmware or middleware
  • Prepare and maintain documentation of the technical landscape
  • Analyse and rectify technical issues to ensure systems integrity and operation
  • Managing resource usage (system utilization, storage space, processing power, bandwidth, desktop environment, etc) to assure systems availability
  • Perform appropriate Backup and Restore tasks for technology platforms and ensure the availability of backup resources for desktop & mobile platforms
  • Build, maintain and support operating systems including firmware management, patch management and upgrades
  • Respond appropriately to requests for computing support or incidents from customers
  • Refer to management any unresolvable issues with recommendations for appropriate solutions
  • Provide incident and problem management support for the infrastructure environment
  • Provide licensing administration of all software required to service customer’s requirements and audit compliance
  • Deliver high levels of service that meet or exceed agreed SLA’s
What you need to be successful:
  • Experience in technical services delivery in AWS
  • Demonstrated expertise in technical services delivery (Office 365 with a focus on Exchange Online and Microsoft Azure; Compute & Storage and Directory Services & Access)
  • Experience working in Amazon Web Services (AWS)
  • Demonstrated ability to provide technical guidance, coaching and mentoring
  • Demonstrated experience in Citrix XenApp and VMware 6.x would be highly regarded
  • Relevant industry-specific qualifications (AWS, Citrix 7.X, Microsoft Office 365 and Microsoft Azure and VMware 6.x)
  • Degree qualified or significant relevant experience
  • Demonstrated ability to handle multiple issues simultaneously
  • Proven experience in a similar role with mentoring and leadership capabilities
  • Demonstrated experience following change management processes
  • Key understanding of providing quality levels of service to business
  • Highly developed interpersonal and communication skills
  • Dedication to customer service
  • Proven ability to learn quickly and take ownership of problem\incidents
  • Proven ability to translate business requirements into practical solutions
  • Demonstrated desire to work as a part of a high performing team
  • Demonstrated vendor relationship management experience
If you are interested in hearing more about this role, apply now! Reece Richardson |

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