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Business Analyst

Job Title: Business Analyst
Contract Type: Permanent
Location: Sydney
Reference: 3283752
Job Published: June 15, 2021 18:17

Job Description

We are looking for a highly motivated Business Analyst to join our high performing team that is committed to delivering results, and enjoying a dynamic work environment that is both challenging and rewarding.

The Role:
  • Working closely with the project and development teams to ensure that the business requirements are understood and implemented.
  • Being client focused and able to communicate at a business level, being able to discuss technical matters with non-technical people.
  • Ability to work with vendors and other 3rd party providers
  • Ownership of assigned deliverables, contributing to the delivery of projects and ensuring the solution agreed is the solution delivered
  • Proactively researching and recommending products, services and procedures that could enhance the operational efficiency and client experience
  • Create and deploy feedback mechanisms for end users. Analyse results, make recommendations for support process improvement, and implement changes.
  • Prioritising requirements to ensure that they are delivering value in line with key business outcomes
  • Working with external or internal development teams on the delivery of systems (preferably using Agile methodology)

About You:
  • Demonstrated business analysis experience, excellent workflow, documentation, and process mapping skills.
  • Demonstrated experience in troubleshooting principles, methodologies, and issue resolution techniques.
  • Working within Agile framework
  • You will be customer service focused, a great communicator with the ability to build rapport across all areas of the business.