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Business Analyst UX/CX

Job Title: Business Analyst UX/CX
Location: Sydney
Reference: 2925759
Job Published: April 17, 2019 16:02

Job Description

Global ASX Listed Property organisation is looking for a Business Analyst to work in their Digital Delivery team on greenfield UX/CX Customer Experience projects!

We are looking for an experienced Business Analyst who has strong Agile Digital delivery experience in large digital projects!

In this role, you will be responsible for;
  • Run user interviews for a series of products to develop detailed user stories as products evolve
  • Develop associated journey, persona and user stories in detail and translate these into tech requirements for delivery teams
  • Support planning for customer events to identify new product opportunities
  • Take carriage of admin around implementing customer interviews and events (interviews on the day and follow-ups etc)
  • Develop wireframe/prototypes with a degree of graphic design and Clickability
  • Graphic design of outputs for dissemination across the team – to ensure internal understanding and engagement
  • Support the development of customer-focused insight to plan for all products and subsequent interviews/jobs/ user testing etc.
If you are interested in hearing more about this role, apply now!

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