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Client Services Executive

Job Title: Client Services Executive
Contract Type: Permanent
Location: Brisbane
Industry:
Reference: 3208508
Contact Name: Savannah Cant
Job Published: January 18, 2021 18:15

Job Description

The Organisation 

Join the experts in marketing, analytics, and programmatic trading.  This organisation is always ready to react and solve challenges quickly, to make sure their clients are always spending their media investments on the right things in the right places.
  
The Role

This role will be the glue between Analysis, Sales and Trading teams to support key clients and ensure they are consistently delivering actionable and tailor made insights. 

Your key responsibilities will include;
  • Be the glue between internal departments
  • Proactively connect multiple data points to drive solutions for clients
  • Collaborate with Analysis, Sales and Trading to build out insights and take the lead on workflow
  • Consistently deliver inspiring and actionable insights with tailor made recommendations for our clients
  • Ensure smooth set up and running of all booked activity, keeping everything moving through the campaign lifecycle to deadline
  • Regularly exceed project expectations (deadlines, deliverables, costs, campaign set up)
  • Proactively manage client expectations by applying technical knowledge to avoid miscommunication and errors
  • Manage internal processes to ensure the most efficient ways of working
  • Consistently frame communications to reflect appropriate level of urgency and job role
About You
  • 2-4 years experience in an office environment
  • Media agency experience will be highly regarded
  • Ability to adapt your approach to different clients
  • Proactive ability to spot issues in advance and highlight for clients
  • Track record of building genuine relationships with clients
This organisation is a very forward thinking and market leading businesses offering generous employee benefits and flexible working arrangements. 

For more information, please call Savannah Cant on 07 3854 3806.