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Client Services Manager - 12-month temp role.

Job Title: Client Services Manager - 12-month temp role.
Location: Sydney
Reference: 3282820
Contact Email:
Job Published: June 11, 2021 21:46

Job Description

This leading financial services business has an international presence in multiple countries and present a rare opportunity to join their client services team in a 12-month temporary capacity.

In this role you will be the daily contact and first point of escalation for clients and internal middle office teams.

Your tasks will cover:
  • Managing client relationships to ensure the operational service level agreement between the Group and the client.
  • Understanding Investment Manager and/or Funds clients and their needs
  • Maintain high standard of client deliverable and query resolution outputs through continual review and training
  • Track all Client deliverables and queries against SLAs
  • Manage oversight of accounting transitions
  • Work closely with Senior Management to achieve team and site wide goals and objectives
To be considered you have:
  • Previous Client Service experience
  • Good knowledge of Middle Office Processes
  • A good listener with good negotiation skills
In conjunction with solid years of relevant experience in Fund Accounting, Managed Funds, Middle Office, Operations or Client Service experience.

You will be joining a talented team within a premium brand. A unique career opportunity!

Applications welcome – submit your CV now: