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Client Services Officer

Job Title: Client Services Officer
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 3361294
Contact Name: Niamh Patton
Contact Email: niamh.patton@perigongroup.com.au
Job Published: November 30, 2021 16:17

Job Description

Our client is a Global Finance Leasing Company specialising in asset - based financial solutions.

The role of Client Services Officer is a customer focused position in which you will manage the life cycle of a varied portfolio. 

Key Responsibilities:
  • Ensures that the clients needs, and service expectations are met in a timely and responsive manner.
  • Process requests and tasks on the teams service desk and resolve issues in a timely and accurate manner.
  • Maintenance of customer data.
  • Undertaking inbound calls – queries and requests.
  • Apply agreed business procedures to ensure compliance with company policy.
  • Maintain constant communication with the Team Leader to enable effective management of workflow and service agreements.
Your profile:
  • 2-3 years of relevant work experience.
  • Tertiary qualification.
  • Experience in banking/vendor finance/leasing in Client Services areas preferred.
  • Understanding of documentation, lease products, credit risks and compliance policies.
  • Good time management with ability to manage conflicting demands and meet deadlines.
  • Exceptional communication skills (written & verbal).
  • Strong attention to detail.

This is a permanent opportunity. Excellent Salary and Benefit package.
 
Our client pride themselves on being committed to the development of their employees and provide a great workplace with opportunity for continuous professional growth. 

For further detail, please apply to Niamh Patton at Perigon Group.