Our client is a national services group who have experienced strong YoY growth and boast an attractive working environment and culture. This newly created role will join an experienced and dynamic finance & administration team. 

Key responsibilities include:

• Manage ledgers of customer accounts to ensure that any outstanding debt is collected and correctly reconciled
• Ensuring daily/weekly/monthly work is completed within assigned time frames
• Assisting in KPI management
• Reduce revenue leakage
• Set up monthly performance meetings with senior management to share recovery rates
• Further development and improved visibility of key performance metrics for Staff
• Initiate change to conclude the best possible outcome
• Deal with and resolve escalated customer complaints 

The ideal candidate will have previous experience in a collections role and be a confident communicator. You must have a strong attention to detail and be able to manager various different stakeholders.

If you are interested in this role and have the suitable skill set please click “apply” to submit your CV.