Job Search

Collections Officer

Job Title: Collections Officer
Location: Melbourne
Reference: 3089647
Job Published: January 15, 2020 18:16

Job Description

Our client is an innovative and fast-growing services business that are looking for an experienced Collections Officer to join their high-performing team. CBD Fringe location, close to public transport.

The Role

As part of a hard-working team, your role will be to:

  • Follow up outstanding debts over the telephone, text and also by email
  • Processing payments
  • Negotiating with customers and setting up payment arrangements and plans
  • Assisting customers who are going through hardship and organising achievable repayment plans
  • Working closely with various stakeholders including the internal sales team and 
  • external distributors
  • Administrative duties including payment processing, email follow-up and completion of a range of documentation 


Previous experience in a Collections role is extremely important. Financial Services, Banking, Insurance or Utilities experience is ideal. You will have top-notch communications skills, love working with people, enjoy phone work and be a true team-player!

In return you will be a valued member of a close-knit team where collaboration is important. The company offers a competitive bonus scheme for permanent staff and an energetic and very friendly culture.

This role is starting ASAP!