Job Search

Collections Officer

Job Title: Collections Officer
Location: Melbourne
Reference: 3089647
Job Published: January 15, 2020 18:16

Job Description

Our client is an innovative and fast-growing services business that are looking for an experienced Collections Officer to join their high-performing team. CBD Fringe location, close to public transport.

The Role

As part of a hard-working team, your role will be to:

  • Follow up outstanding debts over the telephone, text and also by email
  • Processing payments
  • Negotiating with customers and setting up payment arrangements and plans
  • Assisting customers who are going through hardship and organising achievable repayment plans
  • Working closely with various stakeholders including the internal sales team and 
  • external distributors
  • Administrative duties including payment processing, email follow-up and completion of a range of documentation 


Previous experience in a Collections role is extremely important. Financial Services, Banking, Insurance or Utilities experience is ideal. You will have top-notch communications skills, love working with people, enjoy phone work and be a true team-player!

In return you will be a valued member of a close-knit team where collaboration is important. The company offers a competitive bonus scheme for permanent staff and an energetic and very friendly culture.

This role is starting ASAP!

Get similar jobs like these by email

By submitting your details you agree to our T&C's