Job Description
Key responsibilities include:
- Manage ledgers of customer accounts to ensure that any outstanding debt is collected and correctly reconciled
- Ensuring daily/weekly/monthly work is completed within assigned time frames
- Assisting in KPI management
- Reduce revenue leakage
- Set up monthly performance meetings with senior management to share recovery rates
- Further development and improved visibility of key performance metrics for Staff
- Initiate change to conclude the best possible outcome
- Deal with and resolve escalated customer complaints
If you are interested in this role and have the suitable skill set please click “apply” to submit your CV.