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Community and Carer Support Co-ordinator

Job Title: Community and Carer Support Co-ordinator
Contract Type: Permanent
Location: Melbourne
Industry:
Reference: 3140476
Job Published: June 21, 2020 10:31

Job Description

Our client is a leading Non-Profit (Disability, Youth and Family Services) organisation in the Eastern suburbs. As part of the growth strategy they are currently recruiting for a brand new position to further develop and assist their Carer Support program.

Your new role 

In this role you will be working within an innovative, growing organisation with a great culture and positive environment. Reporting to the Senior Manager, your duties will include:
  
  • Provide expertise to the organisation in the area of community management.
  • Identify, support and facilitate community peer support groups.
  • Provide and coordinate information to parents and carers via phone, face-to-face and education sessions.
  • Provide support to the community including referrals to relevant services, provision of valuable and relevant information and connections
  • Liaise and collaborate with a range of service providers, both community and disability specific.
  • Implementation and design of new community digital platform for carers of clients, providing significant value and support
  • Represent the organisational brand in an authentic and engaging manner.
  • Deliver innovative social media campaigns that meet the needs and interests of the community and constantly drive both engagement and community growth.
  • Oversee, manage and grow the online community presence in line with strategic objectives.
  • Prepare creative briefs and manage published content (videos, images, written).
  • Invigorate the Carer Support Programs with the development of creative and innovate outreach programs that strengthen carer networks and support carers with information and linkages to build capacity and increase connectedness.
  • Identify, support and facilitate community peer support groups.
  • Keep an active stream of communication between service areas and the community.
  • Monitor and manage community activity effectively including discussion, issues and trends. Analyze and report on a monthly basis.
  • Provide support to the community including referrals to relevant services, provision of valuable and relevant information and connection to
  • Liaise and collaborate with a range of service providers, both community and disability specific.
  • Seek additional funding opportunities and complete applications as required.
    
What you'll need to succeed 
  
Tertiary qualification in Community Services and/or Marketing/Communication or other relevant discipline.
  
Exceptional communication skills with the ability to influence and engage a broad range of people.