Role & Responsibilities:
Using your exceptional communication skills and ability to explain credit decisions you will provide outstanding and professional customer service to their clients to, including financial institutions, brokers and aggregator firms, and other internal and external introducers.
- Working quickly and efficiently with your team and external teams.
- Follow up on any missing documentation/information
- Review and assess a broad range of complex credit applications
- Complete all administrations tasks required
- Work in accordance with agreed policies and processes
- Achieve individual and team targets
- Experience in a similar role within the banking or motor vehicle sector
- Back Office or Middle Office processing background
- Collections experience
- Strong data entry & attention to detail skills
- Strong problem solving abilities
- Ability to manage and maintain key relationships
- Ability to communicate effectively via email & telephone