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Customer Service

Job Title: Customer Service
Contract Type: Permanent
Location: Sydney
Industry:
Salary: $30 + super p/h
Reference: 2815284
Job Published: September 17, 2018 11:16

Job Description

A new and exciting opportunity exists within a leading company in the automotive industry, who are currently seeking a passionate new team member in their Response Team. This role is a customer service based role with the view to provide the best customer experience to our customers

The Role: 
  • Liaison with Branch Managers and Operations Coordinators to ensure leads are followed up and actioned within appropriate time-frames and service level agreements
  • To build rapport easily & hold quality conversations with a diverse customer base
  • Data entry and collection of all emails, conversations and documents in database
  • Applicable reporting completed by required time-frames
The Candidate:
  • Prior customer service experience (call center ideal)
  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to work autonomously as well as in a team environment
  • Knowledge or previous experience of insurance industry 
  • Experience using CRM or Ticketing systems
Interested? Please click 'Apply Now'. 

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