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Customer Service Officer

Job Title: Customer Service Officer
Location: Melbourne
Industry:
Reference: 3261477
Job Published: April 30, 2021 13:16

Job Description

Experienced Customer Service Officer required for 3 months in the Eastern Suburbs. A combination of working from home and in the office.


Our Non-Profit client in the Eastern suburbs is currently seeking an experienced Customer Service Officer for a three-month contract. Hours are 9-5, Monday to Friday with a mix of home and office working.
  
Your new role 

In this role you will be working within an incredible organisation with a great culture and positive environment.

Your key role will be to support external agencies, carers and participants with any queries on their invoices over the telephone and by email. You will receive full training.

What you'll need to succeed 
  • Essential – Car and licence due to location.
  • 12 months plus Customer Service experience
  • Working with Children Check
  • Proven high attention to detail.
  • Clear police check history.
  • Strong interpersonal skills with compassion and empathy
  • Demonstrated ability within the Microsoft Office suite.
  • Able to commit to working through the contract period.
  • Experience in an office based Customer Service role

What you need to know 

Training will be done both in-person and by Zoom. You will be working both in the office and from home. If you are able to commit to 3 months temporary work, Monday to Friday, 9-5 p.m. apply now!

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