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Customer Service Officer

Job Title: Customer Service Officer
Location: Melbourne
Industry:
Reference: 3192518
Job Published: November 24, 2020 09:17

Job Description

Temporary Customer Service Officer required for large organisation based in the CBD. Starting ASAP until end January 2021.

Working within the retirement living business, your role will include:

  • Responding to telephone enquiries
  • Outbound calls to the existing database of contacts to advise them of events
  • Updating Salesforce database
  • Responding to email queries
Your role will be 80% phone based and you must be comfortable with outbound calling, following up on leads from a variety of platforms.

The successful candidate will have significant customer service experience within an office environment and  exceptional communication skills and a high level of empathy.   

You will be a team player and have previous experience in a call centre environment as well as the ability to take initiative and be highly motivated.  You will be computer savvy as well as having previous Salesforce knowledge, this is a pre -requisite.

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