Working within the retirement living business, your role will include:
- Responding to telephone enquiries
- Outbound calls to the existing database of contacts to advise them of events
- Updating Salesforce database
- Responding to email queries
The successful candidate will have significant customer service experience within an office environment and exceptional communication skills and a high level of empathy.
You will be a team player and have previous experience in a call centre environment as well as the ability to take initiative and be highly motivated. You will be computer savvy as well as having previous Salesforce knowledge, this is a pre -requisite.