Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9wzxjpz29ulwdyb3vwl2pwzy9iyw5uzxitzgvmyxvsdc5qcgcixv0

Job Search

Customer Service Officer - Healthcare

Job Title: Customer Service Officer - Healthcare
Location: Brisbane
Industry:
Reference: 3190270
Job Published: November 18, 2020 14:16

Job Description

Our client is a well established Healthcare group with a maternity leave contract for an immediate start until October 2021. They are looking for a specialist and experienced customer service representative to assist their clients with a range of queries. 

This is a rare opportunity to join a small supportive team with a fantastic culture.

Key responsibilities include: 
  • General customer service across various functions of the business
  • Answering calls and ability to handle a wide range of queries
  • Make booking for client appointments
  • Being the first point of contact for customers
  • Monitoring emails and responding in a timely manner
  • Solving customer issues and walking them through problem solving processes
  • Transferring calls to correct department
  • Following up with customers and providing feedback to ensure all issues have been resolved
The successful candidate will thrive on delivering a high level of support to clients and have a patient and positive approach when dealing with queries and issues over the phone. You will have an empathetic approach and be a natural at building relationships and rapport with all types of customers. 

For more information please contact Savannah Cant on 07 3854 3806.

Get similar jobs like these by email

By submitting your details you agree to our T&C's