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Database / System Administrator (SQL/CRM/ERP)

Job Title: Database / System Administrator (SQL/CRM/ERP)
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 3329494
Job Published: September 17, 2021 16:46

Job Description

The Role:
  • Our client is a Tech organisation of around 100 people that develop their own software & systems for a range of clients.
  • They are on the lookout for a Database / Systems Administator on a permanent basis to take responsibility for maintenance and administration of their CRM & ERP systems with the primary objective of keeping this system up to date and aligned with business strategy.
  • The role includes managing support tickets and resolving them within defined SLA.
Your Responsibilities:
  • Monitor database events and proactively optimize system performance
  • Responsible for BAU activities, including backup, restore, performance tuning, security management and capacity planning for CRM and ERP systems
  • All other BAU tasks, such as resolving 3rd level database and application incidents
  • Complete platform upgrades, migrations, quarterly patching, performance monitoring
  • Responsible for investigating potential problems and issues raised by internal company users who are using CRM and ERP systems.
  • Work with the team to automate reactive procedures where possible, and to promote rapid response to known issues
  • Support company staff and other IT team with database related tasks and queries
  • Work on internal tickets raised by company users for CRM system and adhere to SLAs for resolving issues.
  • Implement CRM Change Requests once approved by Change Advisory Board.
About You:
  • Good understanding of Information Systems specifically CRM
  • Experience with Microsoft SQL Server technologies 2008 through 2016. (IIS, ADFS, Windows Clustering)
  • Experience with Database administration and support of Microsoft SQL Server 2008r2, 2012, 2014, 2016
  • Working knowledge in Javascripts, HTML and C# (Not Mandatory)