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Day Services Manager

Job Title: Day Services Manager
Contract Type: Permanent
Location: Melbourne
Reference: 3277009
Job Published: June 01, 2021 12:31

Job Description

Our client is a dedicated organisation focussed on delivering positive outcomes for people with a Disability.

The role
  • Overall responsibility for a large Day Service Team across various sites and locations
  • Leadership and development of four Team Leaders
  • Plan, manage and review services in line with relevant program delivery strategy
  • Monitor service delivery activities and develop processes and procedures to ensure efficient and effective workflow within the programs.
  • Monitor and manage compliments and complaints, critical incidents, complete relevant paperwork and sent to quality for further follow up.
  • Ensure compliance with contract deliverables.
  • Assist in the recruitment of appropriately qualified staff and overall responsibility for workforce planning
  • A strong understanding of the NDIS together with several years in a Management role within the Disability sector.
  • Strong financial and commercial skills.
  • Experience in supervising and leading large teams
  • As a Not-for-Profit Organisation you will be eligible for salary packaging.
  • Access to Employee Assistance Program.
  • Opportunities for growth and development.
  • Enjoy a positive and supportive culture.
  • Be part of making a difference to the lives of others.
  • Package circa $100- $105K plus super plus salary packaging

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