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Director, Credit Card Fraud Risk

Job Title: Director, Credit Card Fraud Risk
Contract Type: Permanent
Location: Sydney
Reference: 2775318
Contact Email:
Job Published: July 17, 2018 09:31

Job Description

This large financial institution is an employer of choice and is known for attracting high performers. The business offers a flexible and social culture, work from home arrangements and local and international promotion opportunities.

The role will focus on:
  • Lead the end-to-end risk management and development of risk capabilities 
  • Develop business strategies, risk management solutions and drive global relationships to reduce Fraud 
  • Working closely with the Risk Capabilities team Develop and support the implementation of fraud risk management strategies including the design of on-boarding and case setup strategies leveraging a combination of internal, public and partner data.
  • Drive insights on portfolio performance trends and effectively manage provision line while identifying portfolio growth opportunities.
  • Lead the design and execution of the risk capabilities and servicing strategy required to support new products and assure fraud requirements are incorporated.
  • Participate in the negotiation and resolution of escalated platform, customer, and portfolio level issues while providing expert fraud prevention advisory and consultative support to partners.
  • Improve merchant satisfaction through deploying tools that reduce fraud charge-backs and improves customer experience.
  • Deploy the most effective infrastructure in the industry to control fraud.
  • Build the capability and culture to react quickly to prevent financial surprises.
  • Build secure controls for ID every customer interaction & design of new products/services.
  • Partner with other functional areas and Lines of Business to ensure that fraud risks are assessed when key business decisions are taken (e.g. outsourcing, centralization etc.)
  • Create fraud awareness throughout the company.
We are looking for someone with proven experience in both fraud and cards. You will have a proven track record in leading high performing teams and will have a supportive and inspiring leadership style. 

Excellent rem package on offer for this role. If interested hit apply today or call Lauren Johnson to discuss on 02 9775 5913.