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Global Relationship Manager

Job Title: Global Relationship Manager
Contract Type: Permanent
Location: Melbourne
Reference: 2829026
Contact Email:
Job Published: October 11, 2018 12:33

Job Description

Our client is a leading custodian bank with a global presence and who have recently won several new, large clients in Australia. They are looking for an experienced Relationship Manager to join the team that manages relationships with several major clients and several smaller clients. This is an exciting role and a fantastic opportunity to join a reputable financial services organisation where employee satisfaction is high. 

Key focus:
  • Develop and maintain relationships with C-Suite level stakeholders
  • Understand the industry in which asset owners and asset managers operate and their key drivers, challenges and business goals
  • Experience and knowledge of the custody industry and the ability to cross sell into targeted clients.
  • Maintaining internal relationships locally and globally at an executive level.
  • Negotiate and discuss legal and contractual matters with clients understanding and articulating the risk to the business 
  • Negotiate new (or renewed) client contracts and amendments
  • Manage all aspects of client profitability and undertake commercial discussions and decisions to improve profitability
  • Negotiate all commercial arrangements with clients and understand the P&L of nominated clients and key internal drivers including rate card drivers.
  • Understanding of the regulatory environment in which the bank and its clients operate.
  • Responsible for the overall management and oversight of the relationship management framework with your nominated clients.
  • Maintain a detailed client account plan and associated governance frameworks in respect of client engagement.
  • Strong organizational skills and understanding of formal corporate communication protocols.
  • Support the Sales RFP process where required
  • Develop as a senior business leader within the business showing leadership and collaboration. For example mentor staff, attend and speak at operational and CSM forums, committee participation.
To be considered for this role you will need at least 3-10 years experience in custody, 3rd party management or related financial services experience (e.g. a super fund).

You will have a grounded and mature approach, excellent stakeholder management skills and strong commercial acumen.

If this sounds like you then please hit the APPLY NOW button to submit an up-to-date copy of your CV.

Lauren Johnson