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Corporate Concierge

Job Title: Corporate Concierge
Contract Type: Permanent
Location: Sydney
Salary: $60k+ super
Reference: 3093749
Job Published: February 04, 2020 15:46

Job Description

LArge Financial Services firm
$60K + super
CBD based role, career progression and learning opportunities on offer
The Opportunity:
A major, global bank is looking for an experienced Concierge staff member to join their team in Sydney. Working across their CBD based locations this role will own the guest service experience and front of house functions in the company. Working within a team environment you will be the face of the company and provide a professional, personal and engaging interaction for any clients and staff using the in-house meeting facilities.
The Role:
This role will rotate between the three locations and will need to adapt to different types of staff and clients present in each location. The environment is fast paced and will require you to adapt quickly when client needs or bookings change, while still maintaining a professional and calm presentation at all times. Reporting to an experienced and supportive Manager the role will be responsible for:
  • Provide corporate, uniformed and high end presentation as first point of contact on front desk
  • Managing the coordination of meeting rooms alongside the reservations team and addressing any booking issues or clashes professionally and calmly
  • Delivering exceptional customer service to all guests
  • Working with the broader business services team to ensure the needs of the business and clients are met for meetings and events
About you:
  • At least 2 years experience in a corporate guest relations or luxury hotel environment (front of house)
  • Excellent interpersonal skills with an ability and eagerness to build strong relationships with staff and clients
  • Immaculate and professional presentation
  • Excellent verbal and written communication skills
  • Highly organised and punctual
  • Experience with a meeting room booking system would be desirable
Please hit  'Apply'. Andrew Fairhurst

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