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Insurance Claims Loss Adjustor (Home Assessor)

Job Title: Insurance Claims Loss Adjustor (Home Assessor)
Contract Type: Permanent
Location: Melbourne
Reference: 3342075
Job Published: October 21, 2021 17:03

Job Description

  • Opportunity to work for a giant in the finance space
  • Competitive salary package + car
  • Opportunity to learn and develop in such a big organisation 
Do work that matters
As a General Insurance Claims Loss Adjustor you will support our customers by ensuring the effective and efficient resolution of Home Claims in line with relevant policy and procedure obligations, and relevant industry and statutory arrangements and requirements.

In any given week you will:
  • Providing effective claims management and settlement services, through direct and indirect customer contact and the appropriate management of designated third party vendors and service providers.
  • Settle and/or manage claims that require a higher level of complexity/delegated authority than claims administered by Claims Case Managers
  • Assist in investigation of and finalisation of complex claims where required
  • Provide input and guidance on claims administered by Claims case Managers to facilitate effective claims management and settlement.
  • Some interstate travel may be required

We're interested in hearing from people who have:
  • Experience and confidence in face-to-face customer service.
  • Sound judgement and decision making skills
  • High level verbal and written communication skills
  • The ability to read and interpret technical reports
  • Understanding of assessing home claims for compliance with relevant policy and procedure requirements.
  • General knowledge of legislative requirements and industry codes pertaining to insurance investigations.
  • The ability to effectively manage relationships with external service providers and internal customers
  • Australian Driver’s licence.
  • Are able to work autonomously as a majority of this position will be working from home & case assessing on the road.
If this sounds like you, please click APPLY, as you wont want to miss out!

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