Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9wzxjpz29ulwdyb3vwl2pwzy9iyw5uzxitzgvmyxvsdc5qcgcixv0

Job Search

IT Business Systems Analyst (SME)

Job Title: IT Business Systems Analyst (SME)
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 2748854
Job Published: May 28, 2018 12:15

Job Description

High profile listed global organisation based in Sydney are looking for a Junior Business Systems Analyst to work as an application SME and become a trusted partner to the business. Your role will involve Systems Analysis, Business Analysis and Application Support. There are over 100 business applications, you will be an essential link between the business, IT support and the IT technical community.
 
What your role will involve;
 
Applications Support
  • Provide application support and ensure data integrity for in‐house sales, marketing and finance systems, and other applications as required across the Asia Pacific
  • Provide applications training
  • Participate in group application design activities and perform QA testing of applications
  • Provide user acceptance testing through a general release of the software
  • Assist the development group with the deployment of new systems and enhancements
  • Participate in production support activities and identifies complex problems and potential solutions including workarounds
  • Provide regional applications support (via phone/VC/Zoom) to remaining Asia Pacific territories
  • Collaborate with International IT peers in delivering a consistent level of, and approach to, application support across the Asia Pacific
Reporting and Analysis
  • Work with the business to facilitate the development of analytics and reporting that will help drive decision making around ‘go to market’ strategy
  • Analyse and present information to business users in a user-friendly format (including oral presentations) for decision-making purposes (including data and process modelling) to deliver the required IT solution
  • Support the delivery of information to the region
  • Balance competing goals of the business and IT and effectively communicates the priorities.
  • Keep up to date with technology advances and market trends.
Operations
  • Serve as an escalation point for I.T. service area issues and concerns.
  • Partner with the Regional Applications Manager, International IT and home office to align projects and ensure overall customer satisfaction with initiatives, products and services.
  • Identify opportunities and solutions to improve processes, data integrity, reporting and analysis in areas relevant to a role
Relationship Management
  • Manage customer expectations and negotiate to prioritize requests and resolve problems.
  • Strong communication including a proactive approach to stakeholder engagement
 Projects
  • Partner with the Regional Applications Manager, International IT and home office to ensure global applications are aligned with local business requirements, whilst adhering to standard ‘best practice’ across International IT
  • Work with Regional Applications Manager on local project approach.
  • Attend appropriate project meetings and make recommendations and decisions on direction and problem resolution in consultation with local leadership
  • Gather and document business requirements to define functional specifications
KEY SKILLS REQUIRED
  • Strong project management skills
  • Strong written and oral communication skills, including the development of presentation materials required.
  • Ability to work effectively with all levels of staff, clients and other IT personnel
KNOWLEDGE & SKILLS
  • Business Analysis and project management skills
  • Strong written and oral communication skills, including the development of presentation materials required.
  • Ability to work effectively with all levels of staff, clients and other IT personnel
  • Analytical and investigation skills
  • Data and process modelling
  • Knowledge of the Project and System Development Life Cycle Methodologies
  • Knowledge of standard IT practices related to business application development/implementation
If you're interested in hearing more about this role, apply now! - Reece.richardson@perigongroup.cpm.au