Job Description
- Assist with the general IT Support of Staff in Australia as a member of the Operations Team
- Perform general proactive maintenance of IT systems, network and communications infrastructure across the business as advised by the Global IT Manager
- Prepare documentation of procedures to be used as a reference knowledge base
- Provide a high level of customer/client service
- Provide training where required
Requirements
- A minimum of 2 years' experience in a similar role
- Good understanding of Microsoft server and desktop operating systems including administering of Active Directory
- Experience troubleshooting Office 365, Active Directory, Cloud, and desktop support
- Ability to quickly learn unfamiliar systems.
- High level communication, analytical and prioritisation skills.
- [Not essential] Skills in Powershell or .Net Development.