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Junior Project Coordinator - Digital Assets/Helpdesk

Job Title: Junior Project Coordinator - Digital Assets/Helpdesk
Location: Sydney
Reference: 2924907
Contact Name: Reece
Job Published: July 23, 2019 18:15

Job Description

Global eCommerce organisation are looking for a Project Coordinator to focus on a project implementing digital assets. You will be proactive nature, detail oriented, positive attitude, good stakeholder or interpersonal skills & excel, powerpoint, and Visio skills.

You will be imperative to identify, review, improvement and implement a number of key changes around Digital Screens as part of the global Digital Support Team.
You will:
  • Monitor & report on Global monitoring tool for Digital Assets
  • Review, implement and document ServiceDesk Digital Screen processes & templates
  • Build & report weekly on ANZ Digital Screen Support trends and issues from ServiceDesk (aligned with Global requirements)  
  • Create a digital catalogue to share with stores & business
  • Review, implement and document Digital Screen Store Opening and Closing/first installation processes for each different type of asset
  • Outline roles & responsibilities for Digital Screens both global & locally
  • Escalation for Digital Screen support tickets
Assist in delivering Digital Screen projects:
  • Leased digital screen rollback program
  • New global hardware & software solution implementation
  • ServiceDesk & xCall integration
  • Legacy Screens
  • Purchase orders & invoices for project related work
If you're interested in hearing more about this role, apply now!