Job Search

Lead Data Analyst

Job Title: Lead Data Analyst
Contract Type: Permanent
Location: Brisbane
Reference: 3270823bris
Contact Name: Sarah Kennedy
Contact Email:
Job Published: July 01, 2021 13:01

Job Description

The Company
Our client is a leading Financial Services group that continues to go from strength to strength, with a strategy focused on innovation and customer engagement. With a national presence, this well known financial institution is leading the way in it's technology in the digital space

As the Lead Data Analyst, you will join an expanding Member & Customer Experience vertical, more specifically you will; 
  • Manage and lead the analytics for customer retention, be the point of contact to work with analytical partners
  • Work closely with retention strategist, product owners, and outbound/inbound channels to set up and optimise retention initiatives
  • Collaborate with Campaign operations, Creative, Content, Marketing, and Brand teams to create and automate digital campaigns and customer journeys
  • Work with your digital and marketing colleagues to design and implement test plans (A/B and multivariate) to understand drivers of response and value
  • Develop and track metrics for campaign effectiveness, including reporting on program outcomes/ progress to internal and external stakeholders
  • Create and automate campaign reporting
About You
  • Passionate about data, digital marketing, and analytic
  • A self-starter, someone who can structure their own workloads according to a high level set of business objectives and goals
  • Practical and tactical while keeping the big picture and organisational impact front of mind
  • Organised, love working at pace, managing multiple projects and processes
  • An excellent verbal and written communicator to both technical and non-technical audiences
Essential Experience
  • Tertiary qualifications in business/marketing, finance, data science/analytics.
  • Experienced in working with analytics tools, SAS, SPSS, R, Tableau, PowerBI
  • Experience in other Adobe Marketing Cloud products such as Audience Manager, Target, AEM, and Analytics would be advantageous
  • Demonstrated experience in the banking, finance, or insurance industries
  • Experience in analytics/data mining/modelling to solve business problems
  • Excellent skills in Excel (Macro Level), SQL, and general data manipulation
  • Understanding of data, data systems, and processes
  • Strong stakeholder engagement skills with the ability to present complex information simply and directly  
Please contact Sarah Kennedy for more information or apply below.