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Lead Receptionist

Job Title: Lead Receptionist
Contract Type: Permanent
Location: Brisbane
Reference: 3184482
Job Published: November 03, 2020 11:45

Job Description

This high performing healthcare organisation has an opportunity available at one of their site locations for an experienced Receptionist to come on board and lead their team of 2 front of house employees. 

This role will ensure a consistent approach and experience for customers and will be the main escalation point for internal stakeholders to discuss and address the reception experience. The environment is fast paced and will require you to adapt quickly if needs change or issues arise, while still maintaining a professional and calm presentation to staff and clients.
Responsibilities include but not limited to:
  • Leading, motivating and developing the team
  • Ensuring staff engage with the booking system correctly and that best practice is maintained
  • Take lead of ensuring the reception is managed and immaculately presented. 
  • Emailing of reports through CRM system. 
  • Ensure WH&S compliance
To be considered for this role you will have significant experience in a customer service environment within a healthcare organisation and have mentored junior staff members. You will present professionally and enjoy working as part of a close knit team. Radiology experience will be highly regarded. 
For more information, please call Savannah Cant on 07 3854 3806.