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Ops Service Delivery Manager - 12 month role

Job Title: Ops Service Delivery Manager - 12 month role
Location: Sydney
Industry:
Salary: Hourly rate
Reference: 3218415
Contact Email: jodie.jokhan@perigongroup.com.au
Job Published: May 05, 2021 12:16

Job Description

This diversified global financial services company has significant operations in the US, UK, Europe and Australasia.

It is a dynamic and fast paced business that has proven stability & success for years, and they require a committed and proactive person to join their middle office team in a temporary capacity.

In this role you will be the daily contact and first point of escalation for clients and internal operations teams.

Your tasks will cover:
  • Managing client relationships to ensure the operational service level agreement between the Group and the client.
  • Understanding Investment Manager and/or Superannuation clients and their needs
  • Maintain high standard of client deliverable and query resolution outputs through continual review and training
  • Track all Client deliverables and queries against SLAs
  • Manage oversight of accounting transitions
  • Run standard change agenda for clients
  • Work closely with Senior Management to achieve team and site wide goals and objectives
To be considered you have solid years of relevant industry experience in the financial services sector and preferably Fund Accounting and Client Service experience.

Finally, you understand Fund Services and experienced in dealing with senior management, and internal stakeholders.

You will be joining a talented team within a premium brand. A unique career opportunity!

Applications welcome – submit your CV now: