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Pega Systems Analyst

Job Title: Pega Systems Analyst
Location: Sydney
Industry:
Reference: 3112771789
Job Published: March 05, 2020 11:01

Job Description

Prestigious Financial services organisation are looking for a Technical Pega  Analyst to join their Business Applications team!
 


  Experience required to be successful;
  • Prior experience in Pega support / Analysis of large complex 24x7 application environments ideally in the financial services industry OR
  • CSSA Certified
 
What you will be doing;
  • Provide application support to business users through problem-solving 
  • Investigating and resolving technical issues related to IT application systems
  • Work with business users and IT colleagues to ensure timely resolutions are provided to identified issues
  • Support Pega production environments.
  • Develop and Maintain Documentation related to Standard Operations Procedures
  • Contribute to improving the efficiency of the Priority Response process and procedure 
  • Ensure that established procedures and standards are adhered to 
  • Provide effective support and minimize downtime to the business by liaising with developers, back end support, database administrators and vendors
  • Collaborate with other team members to improve the overall performance delivered to customers
  • Participate in after-hours and weekend support
  • Good understanding of the capabilities of Middleware integration product stack, BPM processing and using the components appropriately for the implementation.
  • Get involved & take responsibility in requirement gathering/understanding, development, debugging and maintenance of projects.
  
Interested in hearing more about this role apply now! andrew.heaton@perigongroup.com.au