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Quality and Service Improvement Coordinator

Job Title: Quality and Service Improvement Coordinator
Contract Type: Permanent
Location: Melbourne
Reference: 3204945
Job Published: January 11, 2021 09:30

Job Description

Excellent permanent opportunity for an experience Quality and Improvement Lead to lead continuous improvement across all service areas. Duties will include:

  • Developing and managing processes that support program delivery Coordinating and monitoring grant applications, contractual arrangements and internal projects
  • Supporting internal audit processes and leading the implementation of continuous improvement
  • actions across service areas.
  • Advising on NDIS, regulatory, legislative and other relevant changes affecting service delivery and strategic priorities.
  • Supporting management teams with advice on NDIS legislation, regulation, rules and pricing, project
  • planning, stakeholder management, timing and risk management.
  • Developing and leading change management initiatives as required.
  • Oversee and monitor contractual arrangements and strengthen relationships with remaining funding
  • bodies.

You will be highly experienced in the NDIS environment or with similar insurance schemes.

Additionally, a flare for process improvement, driving change and influencing stakeholders at all levels is essential. 

First class communication skills are essential as you would expect.

In return you will work with a highly motivated, passionate and driven team who are very supportive.

Extremely competitive salary plus super, with the opportunity to benefit from salary packaging.