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Salesforce Business Analyst

Job Title: Salesforce Business Analyst
Contract Type: Permanent
Location: Sydney
Industry:
Salary: $110,000 to $120,000
Reference: 2372432
Contact Email: andrew.heaton@perigongroup.com.au
Job Published: April 24, 2018 15:45

Job Description

Globally recognised organisation are looking for multiple Salesforce Business Analyst's. The business configuration analyst role provides analytical support to multiple projects; recommending salesforce solutions, configuring solutions, and coordinating on projects with internal and external resources. Working closely with business partners, identifies opportunities for business, process and technology improvements and works cross-functionally to design and develop business solutions on the Salesforce.com platform.  This includes analysis of business and user needs and documenting business requirements.

Responsibilities:
  • Provides analytical support for multiple, complex cross-functional projects simultaneously, establishes work plans and time lines; coordinates with internal and external resources
  • Identifies opportunities for improvement in operational performance including business process and technology solutions and notifies management of issues and problems requiring immediate attention
  • Defines and documents business requirements and provides analysis to increase operational efficiency
  • Works cross-functionally in analysing, designing, and developing Salesforce.com solutions to achieve the business outcome and meet the business requirements
  • Performs configuration, completes testing and delivers Salesforce.com configuration tasks
  • Validate requirements are met by supporting testing and implementation and
  • Analyses actual results against plan and forecast and recommends interventions where appropriate
  • Provides complex analytical support through the analysis and interpretation of data in support of cross-functional business operations
  • Develops, prepares and analyzes reports with complex analysis and data for management review, and presents to various levels of management.
Job Required Education/Experience
Education/Requirements:
  • Bachelor or Master’s degree
  • Certified Salesforce System Administrator or Certified Salesforce Consultant
  • Advanced knowledge of automated systems in a production/operations environment
  • Ability to identify, analyse, and resolve cross-functional problems related to business operations utilising statistical analysis methodology
  • Advanced knowledge of and ability to perform analyses such as GAP, process mapping, root cause, risk, and requirements data gathering
  • Advanced knowledge of PC and related software applications
  • Highly skilled in interpersonal and verbal/written communications, presentations, math, analytical and problem-solving skills
  • Advanced project management skills
If you're interested in hearing more information regarding this role, Apply Now!

andrew.heaton@perigongroup.com.au