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Senior Salesforce Functional Consultant

Job Title: Senior Salesforce Functional Consultant
Location: Sydney
Industry:
Reference: 3234864
Job Published: April 28, 2021 09:16

Job Description

The Role:
  • Understand the business and technical requirements and come up with technical solutions
  • Strong understanding of the end to end Sales Process / Lead to Won and utilising Salesforce functionality to sign organic growth and resign ongoing business.
  • Bridge between Business and Technical resources and ability to work independently in a fast paced project environment.
  • To work with senior Sales and Marketing Managers, understand their strategy and be able to articulate requirements and future business process to meet their requirements.
  • Assisting in the implementation of solutions in Salesforce and integrated systems using best technical options
  • Ability to work with vendors and other 3rd party providers
  • Ownership of assigned deliverables, contributing to the delivery of projects and ensuring the solution agreed is the solution delivered
  • Quality assurance of enhancements, testing and assisting the business with the UAT
  • Responsible for business analysis and testing of all enhancements, support and maintenance of the production Core CRM, Community Portal, Pardot and future Salesforce based solutions
  • Act as the primary contact for administration and configuration of the Salesforce CRM, Pardot, Service Cloud and Community Cloud

About You:
  • Previous experience as Salesforce Admin (minimum 4 years)
  • Experience with Sales Cloud, service Cloud, Community Cloud and Pardot
  • Working within Agile framework
  • Customer -oriented approach with good verbal and written skills – excellent customer service
  • Proactive and independent, able to work with minimum supervision
  • Demonstrated experience in writing good user stories and acceptance criteria
  • Strong data management abilities
  • Proven commercial experience of Salesforce configuration (creation and maintenance of users, profiles, roles, permissions and dashboards, creation of custom objects, fields and page layouts)
  
Salesforce Certifications:
  • Minimum 3 years working as a Salesforce Functional Consultant
  • Strong knowledge of Salesforce reporting, dashboards. 
  • Salesforce Certified Platform App Builder
  • Knowledge of Einstein and analytics functionality would be an advantage.
  • Sales Cloud, Service Cloud and Developer certifications preferred but not essential
  • Agile certification desirable but not essential

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