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Systems Administrator - iManage

Job Title: Systems Administrator - iManage
Contract Type: Permanent
Location: Sydney
Reference: 3335430
Job Published: October 05, 2021 12:17

Job Description

Our Client is looking for an experienced Systems Analyst to provide SME support for the iManage Document Management application, escalating issues to vendors as required.

  • You will provide third level application support for a number of business applications including incident resolution, problem management, service request fulfilment, and change management.
  • This may include cloud, client/server technology, document management systems, web services, digital dictation devices, and mobile applications.
  • Plan and schedule releases, patches and upgrades to third party and custom applications.
  • Deliver new technology and updates to the company & deliver new technical solutions within an agile framework.
  • Requirements gathering for the successful delivery of new technology solutions.
  • Proven industry experience working with iManage, Idol, Interaction or Bighand.
  • Proven industry experience providing 3rd Level Support in a Microsoft centric environment.
  • Previous experience working with AWS or Azure highly desirable.
  • Microsoft Office 365 exposure highly regarded including SharePoint & Teams.
  • Proven ability to manage stakeholder expectations including business system administrators & business users,.