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Team Leader- Central Services

Job Title: Team Leader- Central Services
Contract Type: Permanent
Location: Sydney
Reference: 2807194
Job Published: September 03, 2018 14:16

Job Description

The Opportuntiy:

A leading global law firm with a history spanning almost 200 years, and clear strategy for future growth have seen them become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. Due to a company wide restructure, this firm has created a Team Leader role to manage a new Centralised Administration Hub.  Join a fresh administration team moving the business forward! This role is not for the faint hearted.. This is a busy, fast paced role for the ambitious, who have their sights on career growth and opportunity.

The Role:

Reporting to the Operations Manager and acting as 2ic, you will have responsiiblity for management of a team of x23 Admin Assistants and Executive Administrators at various lavels.

Management responsibilities: 
  • All leadership and management will be done in liaison with the Operations Manager.
  • Day to day supervision of Central Services Hub service delivery; directing tasks through workflow and providing guidance or direction when required.
  • Encouraging team work and a fair distribution and allocation of work across the team.
  • People management tasks including:
    • Ensuring adequate cover is arranged for holiday and sickness.
    • Assisting with the recruitment of, and selection of team members.
    • Arranging the on-boarding requirements for new team members such buddies, inductions and introductions to the team.
    • Managing performance conversations including the annual performance review.
  • Working with the Operations Manager to determine skill requirements and training needs.
  • Driving continuous improvement to ensure the team is working efficiently.
  • Excellent stakeholder management encouraging the adoption of the Central Services function. 
About you:
  • Relevant experience within a professional firm.
  • At least two years' experience in managing a team and demonstrable people management skills developed within a central service delivery function with a high customer service focus.
  • "Can do" and proactive approach, including accepting tasks outside the general scope of duties.
  • Strong organisational skills and ability to plan and prioritise effectively.
  • Demonstrates initiative and strong client focus.
  • Good written and verbal communication skills.
  • Behaves in a professional manner, and is personable and approachable at all times.
  • Resilience, with the ability to thrive and effectively work with continuous change, challenging stakeholders and tight deadlines.
  • Commercial acumen, methodical approach, with high levels of attention to detail.
  • Team player, able to work well with others to achieve divisional or task specific goals.
  • Demonstrates flexibility and willingness to adjust priorities or working hours when necessary.
  • Keen to learn new skills and develop or improve skills sets.
  • Excellent level of technical ability in Microsoft Office, including Word, Excel and Powerpoint.
  • The ability to work flexibly as the Central Services Hub will provide support from 7am-7pm.
Role can start immediately, hit 'Apply' without delay-

Sam Philpot - 97755912