Job Description
Key Responsibilities
- Word processing of property reports, submissions, quotes and work orders, letters, contracts, statutory and standard forms, presentations
- Co-ordinate the collation or reports, marketing materials, submissions, and other documentation, including typing, photocopying, binding
- Composition of general correspondence, including memos, emails, faxes, and letters
- Update CRM databases as required or requested to ensure that client details/task details are accurate
- Client liaison, including booking meetings, accepting telephone messages and following up on client requirements as necessary
- Assist with the induction and setup of new employees to the departments
- Produce monthly reporting including fee forecasts
- Book the teams travel and accommodation requirements
- Coordinate mail outs to prospective purchasers, investors and developers and oversee delivery of process
- Maintaining department’s filing system, including creating of all active as well as recording and lodgment of inactive (archived) files
- Preparation of expense claim forms and MasterCard statements for department operatives
- Ensure the brand compliancy of all outgoing proposals and submission documentation
Core Competencies & Role Requirements
- Ability to deal with several matters and work to deadlines
- Proactive and self-motivated – keen to add value to the team and have ability to work with minimal supervision
- Strong client-orientated approach, ability to handle inbound and outbound calls and difficult clients / tenants
- Professional and friendly telephone manner
- Ability to work with minimal supervision
- Excellent organization and time management skills and attention to detail
- Ability to build relationships at all levels of the business
- Minimum Intermediate level MS Office skills