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Technical Administrator - ECommerce

Job Title: Technical Administrator - ECommerce
Location: Sydney
Reference: 2973559
Contact Name: Reece
Job Published: July 19, 2019 10:01

Job Description

High profile global entertainment organisation is looking for a Senior eCommerce Technical Administrator. In this role, you will provide expertise and coaching in all eCommerce website related issues and inquiries. The Administrator will be responsible for training and supporting store managers and designers, hands-on development and technical oversight for improvements to eCommerce systems, and troubleshooting all aspects of the Magento and Wordpress applications in production critical environments. The position requires experience and skills in, among other things, training teams in usage of eCommerce platforms, developing/implementing/maintaining large scale Magento based operations, and evaluating user/customer needs and defining solutions as well as a deep understanding of all aspects of online website and store design, build, and run life cycles.
Job Functions:
  • Expert and personable resource and coach for all commerce related technical operations
  • Demonstrate full proficiency in the practical usage of the eCommerce platform
  • Refine, document and train teams in the usage of the platform
  • Actively troubleshoot and support Magento and Wordpress applications in production-critical environments
  • Troubleshoot production application issues under pressure and define a path to resolve them
  • Work with global teams to define, solution, design, build, test, deploy, maintain and troubleshoot all aspects of the eCommerce platform
  • Perform team code reviews and provide technical oversight
  • Build and deploy new and cutting-edge features and interfaces for our Magento online stores, including Cart, Order Management, Master Data Management and associated systems & technologies
  • Implement and maintain Magento development standards and best practices
  • Ability to multi-task, problem-solve, and execute tasks with accuracy in a high-pressure, fast-paced environment.
  • Customer-first mentality with the ability to empathize and create customer loyalty
  • Capable of effectively working and communicating with non-technical internal stakeholders and highly skilled technical development teams in an agile manner
  • Proven ability to understand business requirement and define pragmatic technical solutions to achieve the outcome
  • Proficient in authoring, editing, and presenting technical documents
  • Strong proficiency in modern design patterns and development languages including PHP, Symphony, JavaScript, HTML, CSS
  • Solid grounding with common design patterns and development best practices
  • Working knowledge of Magento 2x front end design standards
  • Working knowledge of Magento 2x data structures; strong MySQL skills an advantage
  • Strong understanding of Wordpress development standards
  • Strong drive to continue improving skills and to stay on the cutting edge of web technology.
  • Capable of learning new technologies and platforms quickly and able to apply them to solve complex problems
  • In-depth knowledge of PCI compliance and other eCommerce industry topics a plus
  • Knowledge of optimization, caching, and scaling techniques
  • Demonstrable understanding of basic internet concepts such as domain registration, DNS, DMZ, Router, Firewall, Ports, Load Balancing, DNS
  • 5-6 years of experience implementing and operating large scale, Magento based operations
  • Experience with Magento 1.x a must, (2.x preferred)
  • Experience with Wordpress a must, experience with Drupal a plus
  • Experience working with the following technologies: Javascript (Prototype and JQuery), XML, JSON, SQL, PHP, CSS2, CSS3
  • Understanding and some experience with OOP PHP
  • Experience implementation and management of online payment gateways (e.g., Braintree, PayPal, Worldpay)
  • Experience with AWS or similar cloud platforms a plus
  • Experience with multi-website, store view deployment a must
  • Product Information Management Systems, Order Management Systems and Warehouse Management System experience a plus
  • Familiarity web analytics techniques (page tagging, path analysis, custom campaigns)
  • Bachelor’s degree or equivalent experience
If you are interested in hearing more about this opportunity, apply now!

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