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Technical Infrastrucure Specialist - Retail

Job Title: Technical Infrastrucure Specialist - Retail
Location: Sydney
Reference: 3136364
Contact Name: Reece Richardson
Job Published: June 05, 2020 12:47

Job Description

Globally recognised retail organisation and looking for an Infrastructure and Projects Specialist to join their IT team to assist with a wide array of IT Projects! Working as part of a small team you will have an end to end exposure to technical deliverables as well as managing your own tasks and vendors accordingly.

You will be a self-starter with broad software & hardware knowledge. Suiting someone with a hybrid skillset across POS, Server, Virtualization, Back-ups, VOIP, Networking & Cloud, you'll be working on projects for a range of different stores across Sydney!

As the new Infrastructure and Projects Specialist, you'll be an escalation point for those harder to solve issues. We are seeking a candidate who can work autonomously and takes pride in their work with a high level of customer service. You will be eager to develop your technical skills and abilities through on the job training, have a keen eye for project consulting, and deliver on design and implementations. 

What’s Involved!
  • Provide L3 IT support for end-users
  • Problem management
  • Maintain and administer Servers including AD, Exchange, SQL, RDS
  • Support virtualization and the maintenance of offsite and cloud-based backups - including ShadowProtect and Acronis
  • Configuring and supporting O365, 
  • Ensure adherence to our Service Delivery policies, processes and procedures
What you will need!
  • Minimum of 4+ years IT experience in a similar position & 2+ years delivering on projects
  • Strong experience with Connectwise, Office 365, SharePoint and any other Document Management system is essential
  • Strong experience around configuring and supporting switches, routers, WAN & LAN
  • Analytical and problem-solving skills
  • Results-driven mindset and capable of working independently and within a team.
  • A Microsoft, Juniper or Cisco Certification is desired