Join a respected not-for-profit organisation and play a key role in supporting clients and ensuring smooth daily operations.
We’re partnering exclusively with our client to find a proactive, people‑focused Administrator to support both the Administration and Facilities Hire functions. This role is ideal for someone who is confident handling enquiries, highly organised, and enjoys creating a warm, seamless experience.
This is a fantastic opportunity for an experienced administrator who thrives in a structured environment and takes pride in clear communication, accuracy, and consistency.
- Based in Rochedale
- $38 per hour + super
- Immediate Start
- Monday – Friday, 8am - 4pm
- 2-3 months
- Parking onsite available
Key Responsibilities
- Handle phone and email enquiries, providing accurate information on company related questions
- Forward enquiries to the relevant team and follow up on basic, non‑decision matters.
- Manage bookings including sending confirmations, reminders, and follow-up communications.
- Welcome clients and visitors on arrival, coordinate sign-in, and prepare visitor packs.
- Respond to routine questions professionally, escalating sensitive or complex queries as needed.
- Coordinate meeting rooms for interviews and notify relevant staff of visitor arrivals.
- Manage all facility hire bookings and maintain the schedule in the Booking System.
- Coordinate required equipment, catering, and support personnel for each booking, ensuring all hirer paperwork is completed.
- Share booking details with relevant staff (Corporate Services, Facilities, Caretaker, Cleaning, Security) to ensure smooth operations.
- Provide booking information to the Finance Manager for invoicing and liaise with the Corporate Services Manager on all facility hire matters.
About You
You’ll be someone who enjoys being the first point of contact and naturally brings calm, confidence and polish to every interaction.
- Must hold a current valid Blue Card.
- Display discretion, confidentiality and integrity at all times.
- Build rapport quickly and maintain positive relationships.
- Be highly organised, efficient and committed to high administrative standards.
- Remain calm and proactive during busy periods.