The opportunity
This is a permanent BA role for someone who gets things done. You'll work across operational, compliance and system initiatives — engaging directly with business stakeholders to understand pain points, map current-state processes, and define practical, deliverable improvements. You won't be handed a rigid playbook; you'll be trusted to shape your own approach.
What you'll be doing
- Facilitating workshops and walkthroughs to surface real business needs
- Producing process models, functional requirements and acceptance criteria that teams can actually use
- Acting as the bridge between business stakeholders, delivery teams and third-party vendors
- Supporting testing, change control and delivery governance across multiple workstreams
- Contributing to continuous improvement well beyond project delivery
- Proven BA experience across system and/or process improvement projects
- Comfortable navigating ambiguity and shifting priorities without losing momentum
- Strong facilitation and stakeholder management skills — you build trust quickly
- Sharp documentation skills and high attention to detail
- A structured thinker who can communicate complex ideas simply
- Experience in a regulated industry is an advantage; financial services exposure is a bonus but not required
Brisbane-based and permanent, this is a chance to contribute to meaningful change initiatives within a well-governed organisation that genuinely invests in its people and technology. You'll have scope, variety and the autonomy to do your best work.
For more information or a confidential discussion, please apply.
