A large, commercially focused organisation is seeking an experienced Credit Risk & Collections Manager to lead and evolve its credit function. The business operates nationally with a diverse customer base and is transitioning from a historically collections-led model to a more strategic, focused approach.
This role has been newly elevated to reflect the need for stronger leadership, clearer frameworks and a forward-looking credit strategy.
The Role
Reporting to the Chief Financial Officer, the Credit Risk & Collections Manager has end-to-end accountability for credit risk, receivables and collections. While collections remains a core part of the function, the mandate of this role is broader - focused on reducing risk exposure, improving consistency and lifting overall performance.
This is a true manager role, combining strategic oversight, stakeholder influence and people leadership. It will suit someone who prefers thoughtful, sustainable change over rapid transformation. Key responsibilities include:
Credit Risk (Strategic Focus)
- Own and enhance credit policies, terms of business and approval frameworks
- Establish consistent credit assessment and onboarding practices
- Proactively monitor customer risk profiles and payment behaviour
- Partner with Sales Leaders and Executives to align risk appetite
- Identify emerging risks and provide clear recommendations to leadership
- Lead the credit and collections function, setting direction and standards
- Review and reset team targets, KPIs and performance measures
- Improve effectiveness and consistency of collections activity
- Oversee performance across a ledger with a significant government component
- Drive best-practice receivables management outcomes
- Lead, develop and uplift a sizeable credit team through coaching and structure
- Review team capability, structure and workload allocation
- Drive reporting improvements and better use of data to inform decisions
- Contribute to system, process and workflow improvements across order-to-cash
- Act as a trusted advisor to the CFO and senior leadership team
About You
You’re a seasoned credit professional operating comfortably at manager level. You bring strong commercial judgement, calm leadership and the ability to influence across the business.
You’ll bring:
- Significant experience in senior credit risk and collections roles
- Proven people leadership experience within medium to large organisations
- Strong commercial background with exposure to complex customer segments
- Ability to balance risk management with commercial outcomes
- Experience partnering with sales and executive stakeholders
- A measured, resilient approach to change and improvement
- Strong analytical capability and confidence working with data and systems
- Exposure to government or regulated customers is advantageous
On Offer
- Senior manager role with genuine strategic influence
- Direct exposure to the CFO and executive leadership
- Opportunity to shape the future of the credit function
- Strong, engaged team culture
- Competitive remuneration aligned to responsibility
Apply Now
If you have any further questions, feel free to contact Jani Peut in the Perigon Group Brisbane Office on 0401 295 585 or email jani.peut@perigongroup.com.au or apply now by clicking on the button below.