Job Details

CTO

Category:

IT & Telecomms

Employment Type:

Full Time

Industry:

Management

Contact Name:

Contact Email:

Contact Phone:

Date Published:

04-Aug-2026

Job Description:

  • Reimagine customer experience through technology and AI
  • Influence business strategy alongside a visionary Founder
  • Build the future of a technology-led regulated business
  • Our client is looking for a Chief Technology Officer who wants to challenge assumptions, rethink customer experiences and transform how technology is used within a highly regulated environment.

    This isn't about maintaining systems.

    It's about reshaping how an entire business interacts with its customers.

    It's about asking:

    "If customer experience was our only priority, how would we design this business today?"

    Working closely with a highly entrepreneurial Founder and CEO, you'll lead the next evolution of a technology-led organisation that sees innovation as a competitive advantage, not a project.

    You'll drive AI adoption, redesign customer journeys, modernise processes and build a technology function capable of supporting significant business growth. Most importantly, you'll help create experiences that make life easier, faster and better for customers.

    This role requires someone who can embrace complexity. Someone who understands governance and regulation but refuses to let them become barriers to innovation.

    We're looking for someone who:
    • Has led technology transformation in a regulated environment
    • Places customer outcomes at the centre of every decision
    • Gets energised by AI, automation and emerging technologies
    • Thrives in ambiguity and enjoys building the roadmap
    • Wants to create a genuine competitive advantage through technology
    About the Company
    Our Client is an ambitious Australian organisation that has consistently challenged industry norms through innovation, technology and customer focus.

    They have built a strong platform for growth and are now seeking a technology leader who can help redefine what great customer experience looks like within a regulated industry.

    If you've been searching for a role where technology, customer experience and innovation genuinely drive business strategy, this could be it.

    For more information or a confidential discussion, please apply.
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