Seeking proactive and personable Customer Service Officer to deliver exceptional customer service in a fast-paced environment.
- Based in Macquarie Park
- Permanent Opportunity - Permanent Visa Holders Only (No WHV/Student Visas)
- $64,500 + super
Due to the industry, there are often intricate terms to learn (you'll be given full training). As there is on-going investment in your training, we will be prioritising candidates with previous longevity in their tenure - please make sure your resume is up to date when submitting.
Please only apply if you have previous experience in a call-centre environment. We unfortunately, will not be consider applicants with no previous experience.
What you will be doing:
- Answering and responding professionally to high-volume inbound calls
- Create unique and tailored experiences for customers - exceptional customer service
- Processing Financial Admin - i.e. reviewing invoices
- Data entry into system
- Team collaboration
- Ad-hoc Office duties
- Experience working in a call centre is desirable but not essential
- Excellent communication and resolution skills
- Interpersonal skills
- Strong attention to detail
- Customer service and/or clerical experience
- Computer literacy
- Thrives in a fast-paced environment