Workforce Analyst

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Job Details

An exciting opportunity has become available for an experienced Workforce Analyst to join a globally recognised Hotel Group with an extensive portfolio of premium hotels across Australia and New Zealand.

Working within a specialist Workforce Performance team, this role will play a key part in helping hotel operations optimise labour, improve workforce performance and ensure staffing levels are aligned with business demand.

This is a hands on analytical role, ideal for someone with experience across workforce planning, labour management, rostering, Time & Attendance or workforce analytics within a large, rostered workforce.

Key responsibilities will include:

  • Workforce planning and labour analysis across a portfolio of hotels
  • Using UKG Pro across Smart Scheduling, rostering and Time & Attendance
  • Analysing business drivers and forecasts to determine required labour hours by shift
  • Providing hotels with workforce and labour hour recommendations
  • Monitoring actual labour hours and costs against forecast
  • Preparing weekly workforce performance reporting
  • Partnering with hotel teams to review results and investigate variances
  • Identifying the drivers behind over or under performance against labour forecasts
  • Supporting the setup and implementation of UKG Pro across new hotel openings
  • Working proactively with operational leaders to improve workforce performance and labour efficiency

About You:

  • Experience in workforce planning, workforce analytics, labour management, rostering or Time & Attendance is essential
  • Experience working with large, operational and rostered workforces
  • Hospitality or hotel experience is highly regarded, however backgrounds across QSR, retail, entertainment or similar environments will also be considered
  • Experience with UKG Pro, particularly Smart Scheduling, is highly desirable
  • Experience with Kronos will also be highly regarded
  • Strong analytical and problem solving skills with the ability to interpret workforce data and translate it into practical recommendations

What's On Offer

  • $100,000 to $120,000 + super, depending on experience
  • 12 month contract
  • Hybrid working with 2 days working from home per week
  • Opportunity to contribute to new hotel openings and the continued evolution of workforce planning capability
  • Immediate start with the ability to onboard quickly

Apply now for immediate consideration.

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